Comments on: Philips Sonicare Essence 5300 Power Toothbrush

By: M. Rosenkranz

M. Rosenkranz — Thu, 26 Nov 2009 19:55:25 +0000

Great transaction with Amazon. Good price on the item and fast shipping. I’m very pleased and will continue to do business with them.

By: Eye Forget

Eye Forget — Thu, 26 Nov 2009 18:39:54 +0000

First we purchased an e7300.
The timer did not work and the unit would turn itself off repeatedly.

Called Sonicare who confirmed it did not work and I replaced it with an e5300.
The timer did not work and the unit would turn itself off repeatedly.

Called Sonicare who confirmed it did not work and I took it back for a refund this time.

I suppose these are good toothbrushes. I’ve been using Sonicare for a bit over 10 years and never had any problems other than poor battery life. However, the above experience suggests they have some bad electronics or brush heads in the distribution pipeline.

Or, now that Sonicare is owned by Phillips, quality has been compromised. It certainly was in the last razor I purchased.

By: Dorothy A. Lutz

Dorothy A. Lutz — Thu, 26 Nov 2009 18:21:29 +0000

I received the cd and tried to upload it into my Dell computer. I had all the specs that it asked for but could not upload or use it right from the drive. It is in the mail right now to be returned. I have always had very good luck with Amazon and will still be using Amazon. com as a website.

By: Charles H. Henderson

Charles H. Henderson — Thu, 26 Nov 2009 15:52:30 +0000

I ordered the adapter because we wanted to user the Eton Emergency radio for normal and frequent news broadcasts. So far, we have had the AC adapter 2 weeks and all it is working well for my radio. I was happy that Amazon. com stocked this accessory. I could not find it at Radio Shack were I bought the radio.

By: John R. Anderson

John R. Anderson — Thu, 26 Nov 2009 14:50:20 +0000

I’m disappointed I’ve used Sonicare for about 15 years. My latest one lasted about 3 years and then pooped out when the gree on-off button’s seal failed and allowed rinse water to enter and ruin the works. So I ordered a new one- a e5000.
This unit arrived in a clear, form-fitting polycarbonate bubble, fully welded to create a hermetic and utterly impenetrable package. There is no way “in” except to take a very sharp knife and try to cut this tough material open without damaging the products within. The package, once cut, is razor-sharp. Much force is required to cut the tough plastic. I URGE CUSTOMERS WHO INJURE THEMSELVES DOING THIS TO SUE PHILIPS FOR NEGLIGENCE. I struggled hard to open it. . . . and I’m a burly Engineer!
They clearly are trying to make a package that, once opened, can never be
reclosed. . . thereby reducing returns. Its downright foolish and stupid.
As for the product within. . . yes, it works OK. this model lacks the
interval “timing” that all previous models I’ve used had. . . and there is a bright green LED that blinks off and on all night making my nightime bathroom seem like some rented room above an old bar room, with its neon sign outside blinking. I may change to another brand next time